This policy is a draft and should be reviewed by a legal professional before publication.
Jadiah International Privacy Policy (Draft)
This Privacy Policy explains how Jadiah International ("we", "us", "our") collects, uses and protects your personal data when you use our website or shop with us. This draft is intended to be reviewed by a legal professional before publication.
1. Data controller
Jadiah International, 71 Thornton Road, Thornton Heath, CR7 6BD, United Kingdom. Contact: jadiahintlgroceries@gmail.com.
2. Personal data we collect
- Contact details you provide (name, email, phone, address) via forms and orders.
- Order details and preferences.
- Usage data (cookies, device, IP) via analytics where applicable.
- Marketing preferences (newsletter subscription).
3. How we use your data
- To fulfil orders and communicate with you about them.
- To respond to enquiries.
- To send newsletters where you have opted in.
- To improve our website and service.
- To comply with legal obligations.
4. Lawful bases (UK GDPR)
- Contract: to fulfil orders.
- Consent: for marketing communications and non-essential cookies.
- Legitimate interests: to improve our service and prevent fraud.
- Legal obligation: to meet tax, accounting and consumer-law requirements.
5. Cookies and analytics
We use essential cookies to run the site. Any analytics or marketing cookies are used only with your consent.
6. Marketing communications
You can unsubscribe from newsletters at any time using the link in each email, or by contacting us.
7. Payment processing
Payments are processed securely by our payment partners. We do not store your full card details.
8. Sharing with service providers
We share data with trusted providers (hosting, payment, delivery) under written agreements requiring appropriate protection.
9. Data retention
We keep personal data only as long as needed for the purposes above or as required by law.
10. Your rights
Under UK GDPR you can request access, rectification, erasure, portability, restriction, and object to processing. Contact us using the details above.
11. Complaints
You can complain to the UK Information Commissioner's Office (ICO) at ico.org.uk or 0303 123 1113.
Note: this policy is a draft. Please have it reviewed by a legal professional before publication.