Terms & Conditions

These terms are a draft and should be reviewed by a legal professional before publication.
Jadiah International Terms & Conditions (Draft) These Terms & Conditions govern your use of our website and purchases from Jadiah International ("we", "us", "our"). This draft should be reviewed by a legal professional before publication. 1. Acceptance of terms By using our website or placing an order, you accept these terms. 2. Product availability All products are subject to availability. We aim to keep information up to date but occasional errors may occur. 3. Pricing and payment Prices are shown in pound sterling (£) and include VAT where applicable. Payment methods accepted: cash, Apple Pay, Google Pay, Visa and Mastercard. 4. Order acceptance Your order is an offer to buy. We confirm acceptance when we dispatch or make the goods available for collection. 5. Delivery Delivery is available in agreed areas at published rates. Estimated delivery times are indicative. 6. Collect Collection is available from our store during opening hours. 7. Returns and refunds Perishable and personal-hygiene items are non-returnable. Non-perishable items may be returned within 14 days of purchase in original condition. See our Returns Policy for details. 8. Consumer rights Nothing in these terms affects your statutory rights under the Consumer Rights Act 2015. 9. Cancellation Orders may be cancelled before dispatch. For distance sales you have a 14-day cancellation right subject to legal exclusions. 10. Limitation of liability We are not liable for indirect or consequential losses. Our liability for a single order is limited to the value of that order, without limiting liability for death or personal injury caused by negligence or for anything else that cannot be limited by law. 11. Intellectual property All website content is owned by us or our licensors. You may not copy or reproduce it without permission. 12. Website usage You agree not to misuse the website or attempt to disrupt it. 13. Account responsibilities Keep your account credentials confidential. Notify us of any unauthorised use. 14. Governing law These terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales. 15. Contact Jadiah International, 71 Thornton Road, Thornton Heath, CR7 6BD, United Kingdom. Email: jadiahintlgroceries@gmail.com. Telephone: 020 8054 6048. Note: these terms are a draft. Please have them reviewed by a legal professional before publication.